Privacy Policy

Privacy Policy

Last Updated: January 23, 2026

Sora Dream Academy ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, including visa consultation, migration support, and Japanese language training services in Bangladesh.

1. Information We Collect

Personal Information

We may collect the following personal information:

  • Name, date of birth, and contact information (email, phone number, address)
  • Passport details and identification documents
  • Educational qualifications and certificates
  • Financial information for visa applications
  • Employment history and work experience
  • Japanese language proficiency test results
  • Medical certificates and health records (as required for visa applications)

Usage Information

We may collect information about how you interact with our website and services, including:

  • IP address and browser type
  • Pages visited and time spent on our website
  • Device information and operating system

2. How We Use Your Information

We use the collected information for the following purposes:

  • Visa Consultation Services: To provide visa application support, document preparation, and embassy coordination
  • Language Training: To enroll you in courses, track progress, and provide educational support
  • Communication: To respond to your inquiries, send updates about your application, and provide customer support
  • Legal Compliance: To comply with Bangladeshi and Japanese immigration laws and regulations
  • Service Improvement: To analyze usage patterns and improve our services
  • Marketing: To send you information about our services (with your consent)

3. Information Sharing and Disclosure

We may share your information in the following circumstances:

  • With Japanese Authorities: As required for visa applications and immigration processes
  • With Educational Institutions: When applying for student visas or language school admissions
  • With Employers: When facilitating work visa applications and job placements
  • Service Providers: With trusted third-party service providers who assist in our operations (under strict confidentiality agreements)
  • Legal Requirements: When required by law, court order, or government regulation
  • Business Transfers: In connection with any merger, sale, or transfer of assets

We do not sell your personal information to third parties.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

  • Encryption of sensitive data during transmission
  • Secure storage of documents and personal information
  • Access controls and authentication measures
  • Regular security assessments and updates

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to:

  • Provide our services to you
  • Comply with legal obligations (including immigration record-keeping requirements)
  • Resolve disputes and enforce agreements
  • Maintain records as required by Bangladeshi and Japanese law

Typically, we retain visa application documents for a minimum of 5 years as required by immigration regulations.

6. Your Rights

Under applicable data protection laws, you have the right to:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your information (subject to legal retention requirements)
  • Objection: Object to processing of your information for certain purposes
  • Withdraw Consent: Withdraw consent for marketing communications at any time

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

7. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your experience. You can control cookie preferences through your browser settings. We use cookies for:

  • Website functionality and user experience
  • Analytics and performance monitoring
  • Remembering your preferences

8. Third-Party Links

Our website may contain links to third-party websites, including Japanese immigration authorities, educational institutions, and partner organizations. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

9. Children's Privacy

Our services are intended for individuals who are at least 18 years old. We do not knowingly collect personal information from children under 18. If you believe we have collected information from a minor, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:

  • Posting the updated policy on our website
  • Updating the "Last Updated" date at the top of this policy

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

11. Governing Law

This Privacy Policy is governed by the laws of Bangladesh. Any disputes arising from this policy will be subject to the exclusive jurisdiction of the courts of Bangladesh.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Sora Dream Academy

Maddom Ashrafpur, Tomchombridge, Cumilla, Bangladesh

Email: info@soradream.com

Office Hours: Saturday - Thursday, 9:00 AM - 6:00 PM (Bangladesh Time)

By using our services, you acknowledge that you have read and understood this Privacy Policy.

Have questions? Contact us